Still very frustrating!!! Pls Improve!

Its either i receive a notification but message does not appear when i open it in the app, or no notification and will not receive the message at all! My family and friends mobile load is getting wasted because im not able to receive their messages. Why do you keep updating the app but not improving it? Please do something about this ASAP. Thank you.

DMRDC about Chikka Text Messenger